B.C. Transit drivers go above and beyond

On Monday morning a bus driver soothed an agitated passenger whose conduct on the bus was causing others to edge away from him.

For more than 10 minutes, the driver conducted a calm and friendly chat with the passenger while also navigating through traffic.

On many occasions I’ve witnessed drivers skilfully coping with challenging passengers with professionalism and humour; their work is much appreciated, and their kindness in assisting passengers who have additional needs is especially valued.

Dr. Heidi Tiedemann Darroch Oak Bay